How to set up commission-free online ordering for your restaurant
Delivery marketplaces can take up to 30% of every order. There is another way: take orders on your own branded site and keep 100% of each sale. Here is what that setup looks like — and how to get there.
The real cost of commission
On a €20 order, a 30% marketplace commission is €6 gone — before card fees. Do 40 of those a day and you are handing over roughly €7,000 a month. Commission-free ordering flips that: you pay one predictable subscription and keep the rest, so your margin grows with your volume instead of shrinking.
What a commission-free setup needs
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Your own branded ordering site — A menu, cart and checkout under your name — not a marketplace listing next to your competitors.
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A kitchen display or printer — Orders need to reach the kitchen instantly. A live kitchen display (KDS) in the browser and an ESC/POS receipt printer cover both bar and pass.
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Your own payments — Connect your own Stripe so online card payments land in your bank directly. Add cash and card on delivery for everyone else.
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Delivery zones & scheduling — Set your delivery areas, fees and opening hours, and let customers pre-order for later within those hours.
How to set it up
- 1 Sign up and add your menu — categories, items, options and prices.
- 2 Connect your Stripe account and choose which payment methods you accept.
- 3 Draw your delivery zones and set fees, minimums and opening hours.
- 4 Open the kitchen display on a tablet and connect your receipt printer.
- 5 Add your ordering link to your website, Google profile and social pages — and start taking orders.
FAQ
What does commission-free online ordering mean?
It means customers order directly from your own website and you keep 100% of the sale. Instead of paying a marketplace 15–30% per order, you pay a flat monthly subscription — so the more you sell, the more you save.
How much do delivery marketplaces charge?
Third-party marketplaces commonly take between 15% and 30% of each order in commission, plus card fees. On a busy month that can be more than a full-time wage — money that could stay in your business.
Do I need a website already?
No. With CSKWeb you get your own branded ordering site out of the box — you just add your menu. You can also link it from your existing site and social pages.
How do payments work without a marketplace?
You connect your own Stripe account, so online card payments land directly in your bank — not a marketplace wallet. You can also accept cash and card on delivery or pickup.
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